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Customer Care

How do you authenticate my items?

We have a team of trained and highly skilled experts who follow a multi-stage process to carefully validate the authenticity of all items.

What happens if one of my items doesn’t meet your authentication standards?

We only sell authentic luxury items to maintain our reputation as a first choice when it comes to shopping for pre-loved designer goods.

If your item doesn’t meet our criteria, it will be returned to you, free of charge.